Contact Us

Important Numbers To Know

For questions on your accounts, call the Contact Center

Contact Center 513.281.9988
Toll-free (outside the Cincinnati area) 800.252.4626
Lost or Stolen CINCO MasterCard®  513.281-9988 or 800.252.4626
After hours call 800.264.5578

Target Telephone Teller 513.281.9944
Target Telephone Teller Toll-Free Outside the Cincinnati Area 800.944.8274

ABA routing/transit number 242076685

Wire Instructions:
8700 Orion Place Columbus, Ohio
R&T/ABA: 244084264

For credit to: CINCO Family Financial Center Credit Union
49 William Howard Taft Road Cincinnati, OH 45219
Account #: 242076685
Final Credit: Member Name and account number

Lost or stolen MasterCard® Debit Card and ATM Cards or checks must be phoned in immediately to any CINCO Branch location or at 513.281.9988 or outside Cincinnati at 800.252.4626. If it is after business hours, please call 800.264.5578.


Mailing Address

CINCO Family Financial Center Credit Union
49 William Howard Taft Rd.
Cincinnati, OH 45219



Message Form


Use this form to send a secure message to CINCO Credit Union. If you would like a response, please make sure you include a valid daytime telephone number and/or email address.

For your protection, please do not send messages containing personal financial information. Do not include member numbers, account numbers, social security numbers or any other sensitive data of this nature in your correspondence. CINCO will never ask for this information via email.

The form above may be used to make comments or suggestions, to ask questions or to obtain additional information. Transactions cannot be processed via email as they require an original signature. Please note that change of address requests are not accepted via email. For verification purposes, change of address requests must be signed by the member.

If you prefer to be contacted by telephone, please enter your daytime phone number. Otherwise, we will respond via email to the address provided.

Your questions and comments are very important to us and are answered in the order they are received. We hope you enjoy the convenience of submitting your inquiry via email and ask that you allow 1 business day for a reply.

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